For the last 30 years MOA has been working hard to keep even the most demanding of customers happy. Early in our career we learned that great service was the best way to build a business. Selling Royal typewriters and calculators, we survived the '70s by becoming a service center for Royal and IBM typewriters in northwest Iowa and Northeast Nebraska. We serviced over 6000 typewriters in over 120+ school districts.
As computers began to replace typewriters, we began marketing Dakota computers, our own product. We became
very computer literate and have trained networking experts using Novell and Microsoft products. During the computer era, we were approached by Ricoh to market their line of copiers and printers. With our computer expertise, we have grown very rapidly by networking
our copiers to print our customers.
What our computer experience has taught us is, that providing
complete solutions has dynamic effects on an organization. With proper installation and instruction, organizations can become more efficient and save money at the same time. Our time systems division is well known as a literate and responsive support team. Maybe that's why in 2001,2002 and 2003 we were awarded "Outstanding Dealer of the Year" from Infotronics, one of the top time and attendance companies in the world.
Training our service and support technicians in an everyday task with the changing technologies. Our service personnel carry personal computers, pagers, and cellular telephones to stay in touch with you and their support team at Midwest. Cellular phones allow us to take advantage of our 150 years of experience in the 17 support personnel in our organization.
Our teamwork makes our support team a valuable asset to your organization as well.
Having been in business for 30 years, we approach our relationships with our customer as a
long-term relationship. We know that a satisfied customer stays with us for a long time. Our selling techniques are based on finding the best solution for the customer. Keeping that in mind, we propose systems that will benefit the customer. This strategy is part of our regular sales training classes, where we keep our sales representatives informed of the latest technologies.
If you choose to form a business relationship with MOA, we promise to work hard for you to provide the best solutions, excellent service and a long-term relationship that you will feel comfortable relating to others.
At Midwest Office Automations, our people make the difference.....
Thank you for the opportunity -
Tom Rademacher President